How to Cancel an MDVIP Membership, and When You Get a Refund

Introduction

MDVIP is a network of independent primary care doctors who charge an annual membership fee for a longer, prevention-focused relationship built around a yearly wellness program. The fee is set by each practice and can be paid in installments, which is why leaving takes more planning than an ordinary subscription. MDVIP does not publish a step-by-step cancellation procedure in its patient FAQ or its membership overview. What those pages do publish is the rule that decides whether you get money back, how the fee is billed, and the number for its Patient Care Center. This guide puts those facts in order and turns them into a plan you can follow.

At a glance

Step 1: Find two dates: your wellness exam and your next payment

Everything turns on these two dates. MDVIP's FAQ says a prorated refund may be possible if the wellness services were not performed, and that once you have received the testing no refund is available. If you pay quarterly or semi-annually, your next scheduled payment is the other date that matters. MDVIP Connect shows your payment profile and scheduled payments, and your practice can confirm when your wellness testing happened.

Step 2: Decide before this year's wellness exam if you can

If you are unsure about staying, make the decision before the wellness testing. After it, MDVIP says a refund is not available and any unpaid balance of the annual fee remains your responsibility, so leaving mid-year on a quarterly plan can still leave installments to pay.

Step 3: Read the membership agreement you signed

The agreement you signed when you joined is where any notice period and renewal terms live. MDVIP does not publish a standard version in its FAQ, so read your own copy, or ask the practice for one, before you call.

Step 4: Call the Patient Care Center and tell your practice

MDVIP lists one patient line, 1.866.696.3847, available Monday to Friday from 9 a.m. to 8 p.m. ET. Say you want to end your membership, give your physician's name, and ask three questions: the exact end date, whether a refund applies, and whether any balance will still be billed. MDVIP's FAQ says your doctor and staff are independent and that MDVIP does not own or manage the practice, so tell the office the date you are leaving as well.

Step 5: Get it in writing and check your scheduled payments

Ask for written confirmation of the end date and of any refund or balance. If you set up automatic payments, open MDVIP Connect after you receive the confirmation and check that no further payment is scheduled.

How the refund rule plays out

Read against the payment options MDVIP lists, its refund rule gives three common situations. Confirm your own case with the Patient Care Center.

You joined or renewed, have paid some installments and have not had this year's wellness exam: the FAQ's wording points to a possible prorated refund, so this is the best moment to leave.

You have had this year's wellness exam and pay quarterly: the FAQ says no refund is available and the unpaid balance of the annual fee is still yours to pay, which can mean paying the remaining installments after you stop going.

You pay once a year and want to leave at renewal: act before the renewal payment is taken and before the next wellness exam, so neither rule works against you.

HSA, FSA and taxes

MDVIP says the fee may be reimbursed by a flexible spending account, health savings account, medical savings account or health reimbursement account after you have received the annual wellness services, that your physician can provide a statement of services for your plan administrator, and that the fee cannot be paid with an FSA debit or credit card. It also says the fee may be tax deductible if you itemize medical expenses. If you claimed a reimbursement for this year and then receive a refund, ask your plan administrator how to report it.

What happens to your care

MDVIP says you may seek care at any hospital or with any specialist. Leaving the membership ends the MDVIP program with that practice, so ask the office how it treats former members and request a copy of your records.

If the problem is the practice rather than the program, MDVIP's Find a Doctor tool lists other affiliated physicians and their fees. Ask the Patient Care Center whether a move is possible before you cancel.

If you are leaving to find a new primary care doctor

If you are leaving because of the fee, a move or a change of doctor, compare your next options before your end date so your preventive care has no gap. OpenMyPro lists independent providers you can compare before you book, and its cost guides show what the services MDVIP bundles usually cost on their own.

• Find a primary care doctor
• What an annual physical costs
• What a wellness check costs
• What blood work costs
• How to choose a primary care doctor

Other membership cancellation guides

Leaving more than one health membership? These guides follow the same source-first method.

• How to cancel a PlushCare membership
• How to cancel a LifeMD membership

Tips

• Decide before this year's wellness exam, because the refund rule changes after it
• Ask the Patient Care Center for the end date, the refund and any balance, in writing
• Check MDVIP Connect for scheduled payments after you receive the confirmation
• Request a copy of your records before your last day with the practice
• Compare independent primary care doctors on OpenMyPro before your end date

Conclusion

Leaving MDVIP is mostly about timing. Before this year's wellness testing, MDVIP's own FAQ leaves room for a prorated refund; after it, there is no refund and any unpaid balance of the annual fee stays yours. Call the Patient Care Center at 1.866.696.3847, tell your practice, and get the end date in writing. If you are leaving to find a new primary care doctor, compare providers on OpenMyPro before your membership ends.

Frequently Asked Questions

Can I get a refund if I cancel MDVIP?

MDVIP's FAQ says that if the MDVIP wellness services were not performed you may be eligible to receive a prorated refund. If you have received the testing as part of the MDVIP Wellness Program, a refund is not available and any unpaid balance of the annual fee remains your responsibility.

What number do I call to cancel MDVIP?

MDVIP lists its Patient Care Center at 1.866.696.3847, available Monday to Friday from 9 a.m. to 8 p.m. ET. Tell your practice as well, because MDVIP says your doctor's office is independent from MDVIP.

Do I still owe MDVIP money after I cancel?

You can. If you have already received this year's wellness testing, MDVIP's FAQ says any unpaid balance of the annual fee remains your responsibility, which matters most if you pay quarterly or semi-annually.

Can I use my HSA or FSA for the MDVIP fee?

MDVIP says the fee may be reimbursed through an FSA, HSA, MSA or HRA after you receive the annual wellness services, and that your physician can provide a statement of services. It cannot be paid with an FSA debit or credit card.

Does insurance or Medicare cover the MDVIP fee?

No. MDVIP says the annual fee pays for services not typically covered by insurance and is not reimbursable by insurance, although most affiliated practices accept Medicare and insurance for other medical services.

Sources

• MDVIP: Frequently Asked Questions, Patient Memberships. Text as published on 5 September 2026.
• MDVIP: Membership Overview. Text as published on 27 July 2026.

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